Please take the time to familiarize yourself with store policies pertaining to domestic and international payment options, shipping procedures and merchandise returns. In General, if you have a question PLEASE ASK. E-mail is checked multiple times a day and we will respond to you as quickly as possible
USA & APO / FPO BUYERS Payment & Shipping
PAYPAL Our preferred method of payment:
o Payment is required within 3 days of receiving your invoice unless prior arrangements have been made.
o Pay securely by credit card with Visa, MasterCard, Discover Card, American Express, or Bank Debit Card with the Visa or MC logo.
o Payment by Echeck: An alternative method for non-credit card payments. Shipment does not take place until we receive notification from PayPal that the funds have cleared. Be advised that Echecks can take up to 7 days to clear if a weekend is involved.
MONEY ORDER OR CASHIERS CHECK:
o Make your money order or cashiers check payable to:
For Precious Ones
o Mail your payment within 24-48 hours after receiving your invoice. Payment receipt is expected within 7 business days. Business days are Monday through Friday and including a weekend, this allows approximately 9 days to be received. A quick e-mail indicating that payment has been mailed is appreciated.
o Shipping will occur within the shipping guidelines listed below, once your payment is received.
SHIPPING - DOMESTIC & APO / FPO:
FREE INSURED PRIORITY MAIL Shipping is happily provided to DOMESTIC, APO / FPO customers on purchases with merchandise totals of $80 or more--not including tax or regular shipping charges. We regret that this offer can not be extended to our International customers at this time.
o Merchandise is shipped exclusively by USPS First Class and Priority Mail, usually within 24 to 48 hours of confirmation of payment from PayPal or receipt by mail. Exceptions to shipping times are weekends and postal holidays. In these instances, mailing will occur on the next regular business day.
o Postal Insurance is at your discretion. However, if you decline coverage, we will not be held responsible for damaged, misdelivered, or lost shipments when sent to the address provided.
USPS Insurance Rates:
Fee Insurance Coverage (Determined by merchandise value ONLY)
$1.65 $0.01 to $50
$2.05 $50.01 to $100
$2.45 $100.01 to $200
o APO/FPO addresses must be insured.
o Items purchased on the weekend, Friday, Saturday & Sunday, will be shipped the following Monday unless it falls on a Postal Holiday. In the event of a Postal Holiday, your items will ship the next Postal Business Day. You will always receive a Shipping Notification E-Mail that will indicate when your items shipped and a Shipping Confirmation Number.
o Returns are always authorized under the following conditions:
The item is not as described.
The item has a Manufacturers defect or is damaged.**
**Damage does not include any damage that occurs in shipping.
o Check your items immediately upon receipt. We must receive notification of a problem within 3 days of you receiving your merchandise, by e-mail or phone, to authorize a return. All USPS Priority Mail shipments include delivery confirmation.
o After your return is authorized, your item must be received within 7 business days. Ship your return by USPS Priority Mail Insured only. Remember that until the item is received, it still belongs to you. We cannot be responsible for lost or misdirected parcels.
o ALL ITEMS MUST BE RETURNED WITH THE ORIGINAL TAGS ATTACHED AND IN THEIR ORIGINAL UNWORN & UNWASHED CONDITION.
o Compensation will be item exchange, if available and requested by the buyer, or full refund.
INTERNATIONAL BUYERS Payment & Shipping
If you do not live in Canada, Europe, or Australia, please contact me if you would like to purchase. We do ship to other countries on a case-by-case basis. We currently have shipped to Austria, Germany, South Africa, Czech Republic , UK and Switerland.
o International payments must be made in US Dollars through PayPal ONLY. We do not accept International Money Orders or Bank Drafts.
o International buyers are not required to pay until their merchandise is packaged and accurately weighed for shipping charges.
o We are happy to give you an estimate of shipping charges for a particular item; however, actual charges will not be known for multiple items until packaging and weighing take place.
o Shipping calculators are intended to provide an estimate of the MAXIMUM shipping cost for this particular item. Only actual shipping costs are charged! Shipping costs for the available UNITED STATES POSTAL SERVICE INTERNATIONAL SHIPPING CLASSES for your order will be listed on your final invoice from which you will make a selection. Optional Insurance, if available, will also be indicated.
INTERNATIONAL BUYERS ARE ALWAYS RESPONSIBLE FOR PAYMENT OF ANY CUSTOMS DUTIES OR FEES IMPOSED BY THEIR GOVERNMENT.